BUARICH LLC — Terms & Conditions
Last Updated: April 2, 2026
These Terms of Service ("Terms") govern the relationship between BUARICH LLC ("Buarich," "we," "us," or "our") and you ("Client," "you," or "your") regarding the provision of digital marketing, website design, development, consultation, and related services ("Services"). By using our Services or entering into an agreement with us — including Service Level Agreements, Proposals, or other written or electronic communications — you acknowledge that you have read, understood, and agree to be bound by these Terms.
2.1 Deposits & Prepayments: Certain projects or Services may require a deposit or full prepayment before any work begins. All deposits are non-refundable except as otherwise provided in these Terms or agreed in writing.
2.2 Monthly & Automated Payments: For Service Level Agreements ("SLA") requiring monthly payments, payments are due by the date stated on the invoice. If you have authorized automatic payments, we will charge your designated payment method on a recurring monthly basis (or otherwise agreed cycle) for the duration of the SLA.
2.3 Invoicing for Non-Automated Payments: If you are not set up on an automated payment system, you will receive individual invoices, typically via email, usually sent monthly at the end of the billing period. Each invoice will specify the due date.
2.4 Late Payments & Fees: Payment processing fees may apply and will be indicated on the invoice if applicable. Overdue invoices may be subject to late fees or penalties as outlined on the invoice or in Section 22. Chronic or repeated late payments may result in a pause or termination of Services.
2.5 Billing for All Requests: You will be billed for all project requests, including consultation by phone, email, virtual meeting, or in-person. Invoices may reflect add-on fees for repeated invoice processing or other administrative costs if multiple reminders become necessary.
2.6 Responsibility to Pay: By authorizing our work, you agree to make timely payments and understand you will be billed in accordance with your selected plan, proposal, or hourly rate where applicable.
3.1 Scope of SLA: An SLA may not encompass all of your needs or project requests. For services exceeding your SLA's scope (e.g., add-on requests, extra revisions), billing will occur as stated in your proposal or in accordance with the agreed hourly rate.
3.2 Add-On Projects: Most add-on projects are billed on an hourly basis. If your requests exceed your package's monthly allotment, you will be billed for the overage in addition to your base plan fee.
4.1 Allotment of Revisions: Each plan or package may include a certain number of revisions. Once you exceed that number or exceed your monthly SLA hours, additional revisions will be billed at our current hourly rate or as outlined in your proposal.
4.2 Additional Revision Charges: Any revision requests that go beyond your allocated hours or revision limits will be considered an extra service and billed accordingly.
5.1 Consultation/Support Charges: We reserve the right to charge for excessive requests for consultation or troubleshooting, regardless of communication method (email, phone, etc.). Our time is billable, and such charges will be billed at our prevailing hourly rate.
5.2 Team Access: Access to our team is based on your SLA. While we do not charge per email, excessive messages requiring significant back-and-forth, research, file-sharing, or project management may result in additional fees.
6.1 Estimates Only: Prices listed in proposals are estimates based on the initial scope. Any additional or third-party services added may alter the cost from the original quote. We will generally inform you in advance when possible.
6.2 Approval of Changes: We will notify you before proceeding with additional services or costs. You must grant approval for these changes prior to execution.
7.1 Advertising & Third-Party Services: Costs related to additional ad campaigns or paid advertising services not included in your package will be billed separately. Estimates are provided in advance whenever possible, and your approval is required before moving forward.
7.2 Third-Party Integrations: Costs for third-party integrations (CRMs, e-commerce platforms, CMS, etc.) are additional and billed according to the supplier's rates. You may choose to handle these integrations independently or request that we manage them on your behalf.
7.3 Additional Service Hours: Incorporating third-party add-ins or integrations may require extra service hours by Buarich. If these hours are beyond your proposal scope, we reserve the right to bill you at our standard hourly rate or as otherwise agreed.
8.1 Included Hosting: If your SLA includes website hosting, it is typically prepaid for up to 12 months from your site's launch date.
8.2 Hosting Beyond SLA: Should your SLA end, you may continue hosting services (including SSL Certificates and associated features) directly through the hosting provider at an approximate monthly rate of $10–$95, depending on your site's needs.
8.3 Discontinuation: If your SLA is discontinued, you are solely responsible for assuming any and all hosting arrangements and costs.
9.1 Client Materials: You represent and warrant that you have the legal right to use and provide all content, imagery, videos, music, copy, and other materials ("Client Materials") submitted to us. Buarich is not liable for any copyright infringement or legal actions resulting from use of Client Materials.
9.2 Client Claims & Content: We are not responsible for any claims, offers, promotions, or advertising statements you make in your content. Any legal repercussions are your sole responsibility.
10.1 Access to Credentials: Our work may require access to sensitive information such as passwords, logins, account numbers, and occasionally payment information to set up or manage various platforms.
10.2 Security & Disclaimer: We take reasonable precautions to protect your information, but we cannot guarantee absolute security across email, text, file transfers, or the internet at large. You agree to hold BUARICH LLC and its employees, vendors, contractors, and consultants harmless in the event your data is compromised through no direct fault of ours.
11.1 Virus Risks: We maintain up-to-date virus and malware protection but are not responsible for corrupted files or malware that may be unintentionally transmitted via email or file sharing. You are responsible for scanning all files you send to us.
11.2 Limitation of Liability for File Corruption: We are not liable for damage to your devices or lost data arising from file transmissions or file storage.
12.1 Downtime Beyond Our Control: Websites can experience downtime for various reasons (server issues, host provider outages, cyber-attacks, etc.) beyond our direct control. You agree that Buarich is not liable for any such downtime or related loss.
12.2 Connectivity Issues: Unforeseen internet outages or connectivity issues may delay project timelines. Such delays are not considered a breach of this agreement.
13.1 Scope of Technical Support: Buarich does not provide general IT support such as computer, printer, smartphone, or network repairs. We can assist in setting up domain email addresses but do not manage or store your email data. Any advanced IT needs require you to engage an appropriate IT professional.
14.1 Functionality Disclaimer: Website forms depend on factors like hosting compatibility, email filters, and third-party integrations. We are not responsible for spam filters, email blocking, or other issues that prevent contact form submissions from reaching you.
14.2 Testing & Removal of Buarich Email: We may temporarily include our own email in your website's contact forms for testing. If you wish us to remove this email, please provide written notice. We recommend a minimum 15-day period post-launch for ongoing testing and troubleshooting.
15.1 Message Loss or Deletion: We are not responsible for lost or deleted email messages, including those originating from website contact forms. If you require secure or redundant email storage, we can recommend additional paid services.
16.1 Client Responsibility: You are responsible for safeguarding all usernames, passwords, and other credentials we provide. We will attempt to assist if you misplace your credentials, but we do not guarantee perpetual recordkeeping.
17.1 Access & Termination: We may provide a Client Portal for retained accounts, which is considered a value-added service and not a guaranteed part of any SLA. We may discontinue or modify the Client Portal at any time without notice.
17.2 File Backup: You are responsible for maintaining local or alternative backups of your design files, proofs, emails, and login information.
18.1 Right to Withhold Files: Buarich reserves the right to withhold native or press-ready files if invoices remain unpaid or if there is any ongoing payment dispute.
18.2 Ownership of Deliverables: Upon full payment, ownership of the final deliverables transfers to the Client unless otherwise stated.
19.1 Third-Party Billing Systems: We use QuickBooks Invoice and QuickBooks Subscriptions (or other third-party platforms). We are not responsible for downtime or issues relating to these providers.
No Guarantee of Search Ranking: We cannot guarantee specific placement or ranking in search results. Achieving high search rankings often requires ongoing SEO, quality content, and a comprehensive digital marketing strategy.
Negative Feedback/Reviews: Buarich is not responsible for negative comments, reviews, or feedback on social media or other digital platforms. We can assist with PR strategies, but liability for public sentiment rests solely with the Client.
Marketing vs. Sales: "Marketing" involves building brand awareness and audience engagement, while "Sales" involves closing actual transactions. We do not guarantee specific sales outcomes, as they depend on factors beyond our control (e.g., market conditions, competition, pricing, etc.).
Browser & Device Compatibility: We build mobile-friendly, responsive websites for modern browsers and devices. However, performance can vary based on user devices, older browsers, or unforeseeable technical changes. You acknowledge that code may need periodic updates to remain compatible with evolving technology.
21.1 Regulatory Compliance: You are solely responsible for ensuring your website and marketing materials comply with all applicable laws and regulations, including ADA, GDPR, PCI, or any other legal requirements. Buarich will make reasonable efforts to advise you of known changes but is not liable for legal noncompliance.
21.2 Indemnification: You agree to indemnify, defend, and hold harmless BUARICH LLC, its officers, employees, contractors, and agents from any and all claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your content, use of the Services, or failure to comply with any legal obligations.
22.1 Non-Payment or Late Payment: We reserve the right to pause or discontinue Services and take websites offline if invoices remain unpaid. Discounted hourly rates or locked-in rates may be revoked for repeated late payments.
22.2 Collections: If a third-party collection service or legal assistance is required to recoup outstanding payments, you are responsible for any associated fees. Returned checks incur a $25 fee.
22.3 Cease of Services: We may cease Services if more than two (2) invoices remain unpaid in full, or if three (3) or more invoices are late by more than five (5) days within a 12-month period. We reserve the right, at our sole discretion, to alter this standard practice and cease or refuse Services at any time for non-payment or breach of these Terms.
23.1 Termination by Buarich: We reserve the right to terminate or refuse Services at any time if we are unable to complete your project or if continuing would compromise our integrity. If we terminate your project due to reasons unrelated to your breach, you will be refunded any unearned prepayments. All completed work up to the termination remains due and payable, and ownership of deliverables transfers to you only upon full payment.
23.2 Termination by Client: You may terminate your SLA by providing at least two (2) months' prior written notice. If you fail to provide such notice, a cancellation fee of $600 will apply. You remain responsible for all fees and expenses incurred up to the effective date of termination. Ownership of final deliverables vests in you only upon full payment.
24.1 Dormancy Fee: If a website project becomes dormant (due to lack of client communication or content) for more than 90 days, we may charge a reinstatement fee of up to 20% of the total project cost. We may also charge $50/month for hosting/file storage for projects dormant beyond 90 days, unless waived for retained accounts.
25.1 Typical Timelines: Most smaller projects are completed within 21–28 business days. Larger projects vary depending on scope and complexity. Delays caused by untimely provision of required content, approvals, or communication from you are not our responsibility.
26.1 Confidentiality of Proposals: Proposals are custom-developed for you and may not be shared with third parties without our written consent. All cost estimates within proposals are subject to change upon scope alterations. We will endeavor to notify you in advance of substantial cost increases.
27.1 Moral & Ethical Discretion: We reserve the right to refuse or discontinue Services that compromise our moral or ethical standards, including but not limited to requests for work on gambling sites, adult content, or any content promoting hate or illegal activities. If Services are discontinued after partial completion, you remain liable for payment for any Services already rendered.
28.1 Rate Adjustments: Our standard commercial hourly rate is $300 (effective immediately unless stated otherwise). Our rates, policies, and Terms may change at any time, and your continued use of our Services indicates acceptance of any updated Terms.
28.2 Current Terms Supersede Previous Terms: These Terms supersede all previous versions or agreements unless otherwise stated in a separate, signed contract.
29.1 Business Hours & Scheduling: Our standard business hours are Monday–Friday, 9 AM–5 PM (EST). We strive to respond promptly to requests during these hours. We may schedule appointments for phone or video consultations; same-day services are not guaranteed and may incur a rush fee if expedited turnaround is requested and feasible.
29.2 Holidays & Team Downtime: We observe major U.S. holidays and allow up to four (4) weeks of vacation time per team member per year. We will provide advance notice whenever possible. We are not responsible for missed deadlines if project details or approvals are not provided prior to our scheduled time off.
30.1 Definition of Consultation/Support: Any discussion, research, file-sharing, troubleshooting, or guidance provided related to your projects is considered Consultation/Support. Beyond the initial consultation for new clients, additional phone or in-person consultations may incur fees, unless included in your SLA.
31.1 Special Rates: We may provide custom proposals or discounted pricing for non-profits or qualifying small businesses. Such pricing will be agreed upon in writing and is subject to the same payment and Terms provisions.
32.1 Right to Display Work: We reserve the right to display completed work in our portfolio unless you explicitly request otherwise in writing. If you or your third-party vendors require additional releases (e.g., photo releases), it is your responsibility to provide or secure them.
33.1 Authorization by Email or Phone: Any request for Services, whether by email, phone, or other communication, constitutes a "Work Order." By making such a request, you agree to pay for the requested work at the rates outlined in your SLA, proposal, or at our current standard rate if none has been specified.
34.1 Rush Fees & Timelines: Rush fees may apply to any project or service needed within 5–9 business days (or fewer). Same-day service, even with a rush fee, is subject to availability and cannot be guaranteed.
35.1 Refunds & Credits: All deposits are non-refundable. In rare circumstances, partial refunds or credits may be issued at our discretion. If you are dissatisfied with our work, we will make every reasonable effort to correct the issue. If corrective actions are insufficient, we may issue a credit for future Services; however, you cannot continue to use the project deliverables without full payment.
36.1 Disclaimer of Warranties: EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
36.2 Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, BUARICH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES. OUR AGGREGATE LIABILITY FOR ANY DIRECT DAMAGES SHALL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY YOU TO BUARICH FOR THE SPECIFIC SERVICE FROM WHICH THE CLAIM AROSE.
36.3 Indemnification: You agree to indemnify, defend, and hold harmless BUARICH LLC and its officers, employees, contractors, and agents from any and all claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your violation of any law or the rights of a third party, or your misuse of the Services.
Buarich shall not be deemed in breach of these Terms for any delay or failure to fulfill its obligations resulting from causes beyond its reasonable control, such as fire, flood, earthquake, storm, hurricane, pandemic, government orders, or other natural disasters, war, insurrection, terrorism, or any act or condition beyond our reasonable control (each, a "Force Majeure Event").
38.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Virginia, USA, without regard to its conflict of law provisions.
38.2 Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms that cannot be resolved amicably shall be settled by binding arbitration in Prince William County, Virginia, under the rules of the American Arbitration Association ("AAA") (or similar body if AAA is unavailable). Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.
38.3 Attorneys' Fees: In any legal action or arbitration arising out of these Terms, the prevailing party shall be entitled to its reasonable attorneys' fees and costs, in addition to any other relief granted.
If any provision of these Terms is found to be unenforceable, invalid, or void by a court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.
These Terms, along with any applicable Proposals, SLAs, or additional written agreements between you and BUARICH LLC, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings, whether written or oral, relating to the subject matter herein.
No failure or delay by BUARICH LLC in exercising any right or remedy under these Terms will operate as a waiver of that or any other right or remedy.
If you have any questions about these Terms, wish to request a custom quote, or have concerns about our Services, please contact us at:
BUARICH LLC
2700 Neabsco Common Pl, Suite 101
Woodbridge, VA 22191
Email: hello@buarich.com
Business Hours: Monday–Friday, 9 AM–5 PM (EST)
By continuing to use our Services, entering into an SLA, or requesting work from BUARICH LLC, you acknowledge that you have read, understood, and agree to these Terms of Service, including any future modifications published on our website or otherwise communicated to you.
